FAQ

Frequently Asked Questions

1. What payment methods are available?

Currently, we offer Cash on Delivery (COD) only. You can pay in cash when your order is delivered.

2. Do you charge for shipping?

No, we provide 100% FREE Shipping on all orders across India. There are no hidden charges.

3. How long will my order take to arrive?

• Order processing: 1–2 business days
• Delivery time: 3–7 business days depending on your location

4. How can I track my order?

Once your order is shipped, you will receive tracking details via SMS or email to monitor your delivery status.

5. Can I cancel my order?

Yes, you can cancel your order before it is shipped. Contact our support team as soon as possible for assistance.

6. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect item, you can request a return within 3 days of delivery.

7. How do I return a product?

• Contact our support team with your order details
• Share product images if required
• We will arrange a pickup or guide you through the return process

8. How will I receive my refund?

Since we offer COD, refunds are processed via:

• Bank Transfer or UPI
  Refunds are completed within 5–7 business days after approval.

9. Are all products eligible for return?

No, some items like sale products or used items may not be eligible. Please check our Return Policy for details.

10. Do I need to pay anything at delivery?

Yes, you need to pay the full order amount in cash at the time of delivery.